Line Rental & Calls

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Residential PSTN

£13 inc. VAT

Monthly
  • Suitable for Home & Business Use

  • Care Level 1

  • No Call Connection Charges

  • Per Second Call Billing

  • 1 Month Flexible Contracts

  • ADSL & FTTC Broadband Supported

  • Openreach Supplied & Supported Line

  • Control Panel

  • Order Now

Business PSTN

£15 inc. VAT

Monthly
  • Suitable for Home & Business Use

  • Care Level 2.5

  • No Call Connection Charges

  • Per Second Call Billing

  • 1 Month Flexible Contracts

  • ADSL & FTTC Broadband Supported

  • Openreach Supplied & Supported Line

  • Control Panel

  • Order Now

Multi-Line PSTN

£15 inc. VAT

Monthly
    • Suitable for Small Businesses

    • Care Level 2.5

    • Supports Between 2 and 12 Lines

    • 1 Phone Number Across All Lines

    • No Call Connection Charges

    • Per Second Call Billing

    • 1 Month Minimum Contract

    • Phone System (PBX) Recommended

    • Openreach Supplied & Supported Line

    • Control Panel

    • Order Now

ISDN30

£16 inc. VAT

Monthly
  • Suitable for Medium – Enterprise Businesses

  • Care Level 2

  • Supports Between 8 and 120 Channels

  • Multi DDI Numbers Supported

  • No Call Connection Charges

  • Per Second Call Billing

  • 1 Month Flexible Contracts

  • Openreach Supplied & Supported Lines

  • Phone System (PBX) Required

  • Control Panel

  • Order Now

Call Charges

Regardless of package / time of day

  • Local Calls – 1.20p per minute

  • National Calls – 1.20p per minute

  • 03 Number Calls – 1.20p per minute

  • NGN Access Charge – 6p

  • Calls to EE – 6p per minute

  • Calls to Vodafone – 6p per minute

  • Calls to o2 – 6p per minute

  • Calls to three – 6p per minute

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Per Second Billing

Unlike some of our competitors we will only bill you for the time you spend on the call. This is done by billing on a per second basis rather than rounding calls to the nearest whole minute. It is one of many ways we want to ensure our billing is as clear and simple as possible.

No Miniumum Charge

In June 2012 the average call length of our business customer call minutes was just over 2 minutes. By not paying a minimum call charge you can easily save up to 35% on your phone bill before you consider the saving on our low call costs. If a call lasts 10 seconds, you are billed for 10 seconds.

No Call Connection Fee

With the exception of some calls that attract connection charges (eg Directory Enquiries) we don't apply connection charges. This can make a substantial impact to a phone bill when you consider BT Retail charge 15 pence* to make the connection (*19 April 2013 connection charge).

Free Fully Itemised Billing

All your phone calls are logged in our itemised billing pages accessible through the control panel. We show you all calls made, not just those that exceed a certain call spend. These are updated every 24 hours. Graphical statistics and call interrogation software are also supplied as standard.

No Minimum Call Spend

We do not force any of our customers to reach minimum call committments. This means that both residential and business talk customers can benefit from our low cost calls no matter how large or small your phone bill is. Businesses may not realise that penalty charges maybe being applied to their bills owing to failed spend commitments, but not with us!

IPv4 and IPv6 Support

We fully support IPv6 on our ADSL platform. You can have both a free IPv4 address and a massive /48 IPv6 range at no additional cost. Only when you require additional or static IPv4 addresses do additional fees apply.

Tier 1 Carriers

No compromises are made to the quality of calls. All calls are connected via Tier 1 carriers ensuring that no matter where your end user dials in the world, the call is of high quality and reliable. The call quality will be to the same standard as you receive from other large telecom providers in the UK.

UK Based Phone & Email Support

All of our support operates from our head office. Phone calls are answered by trained and experienced staff who between them have handled 100,000's of broadband queries over the years. If you don't want to call, email in and the same team will reply to you regardless of the question.